Category Archives: Downtimes

Service outage due to another two hard disk failures

Due to another two hard disk failures all Jabber services and this website will be down for some time. All Jabber services will go down at about 5:30pm CET, the website will follow at about 8:00pm. We need time to backup all databases and Jabber server data before restoring both hard disks of our RAID1 array… Unbelievable, but that’s how it is…

The services will be back as soon as possible. Everything from one hour to five hours is possible. Please stay tuned…

Prosody 0.9 with IPv6 and Web Admin

We upgraded the Jabber server from Prosody 0.8 to 0.9 today! This brings a lot of new features, I just want to name IPv6 support and a Web Admin interface for our Jabber hosting customers. 🙂

After migrating from ejabberd to Prosody we had to dump IPv6, which is now coming back. We are very happy about that and cannot wait how statistics will change after we support it again. 😉

Also we installed several new modules with some new features.

A big thank you to Matt, the chief maintainer of Prosody! 🙂 The server upgrade only took about 20 minutes until the server was up and running again. Without him this would not have been possible. We run some special configs which had to be taken care of.

Server and services back online after almost 30 hours

After extreme hardware problems on the server machine everything is back up and running again.

Both hard disks crashed so we had to restore the backup from January, 9th 2013, which was about two days old. Sorry about this, but the backup from January, 10th was compomised with most likely corrupt data because of the dying hard disks.

Our server provider Hetzner keeps telling us that hard disks are expendable items and that it is completly normal that there are hard disk crashs. Well, 5 disks in 6 months, we do not believe this. Also because we are running root servers for almost 10 years and had 1 or 2 failing disks until we got this machine here…

Guys, sorry again!

Service outage due to third hard disk failure since summer

Due to the third hard disk failure since summer all Jabber services and this website will be down for some time starting today at 10:00pm CET. Sorry guys, but the hard disk needs to be replaced. But for events like this the server runs a RAID1 array.

/EDIT 7:18pm: Our server provider needs more tests, so the 10pm date is cancelled. We will announce the service outage in a new blog article when clear.