Archive for the ‘Downtimes’ Category

Server and services back online after almost 30 hours

Friday, January 11th, 2013, 14:22 by Roi

After extreme hardware problems on the server machine everything is back up and running again.

Both hard disks crashed so we had to restore the backup from January, 9th 2013, which was about two days old. Sorry about this, but the backup from January, 10th was compomised with most likely corrupt data because of the dying hard disks.

Our server provider Hetzner keeps telling us that hard disks are expendable items and that it is completly normal that there are hard disk crashs. Well, 5 disks in 6 months, we do not believe this. Also because we are running root servers for almost 10 years and had 1 or 2 failing disks until we got this machine here…

Guys, sorry again!

Service outage due to network checks

Saturday, December 15th, 2012, 11:34 by Roi

Due to network problems and the check of the switchport and the NIC of the server all Jabber services and this website will be down for some time starting today at 2:00pm CET.

Service outage due to third hard disk failure since summer

Tuesday, November 13th, 2012, 16:52 by Roi

Due to the third hard disk failure since summer all Jabber services and this website will be down for some time starting today at 10:00pm CET. Sorry guys, but the hard disk needs to be replaced. But for events like this the server runs a RAID1 array.

/EDIT 7:18pm: Our server provider needs more tests, so the 10pm date is cancelled. We will announce the service outage in a new blog article when clear.

Service outage due to another hard disk failure

Friday, October 12th, 2012, 08:37 by Roi

Due to another hard disk failure all Jabber services and this website will be down for some time starting today at 11:45pm CEST. Sorry guys, but the hard disk needs to be replaced. But for events like this the server runs a RAID1 array.

Jabber server back online with new hard disk

Wednesday, August 1st, 2012, 14:42 by Roi

The server is back online again with a brand new 3TB hard disk. The RAID array is rebuilding now. The services were down from 12:30pm to 1:15pm CEST.

Service outage due to hard disk failure

Wednesday, August 1st, 2012, 11:44 by Roi

Due to a hard disk failure all Jabber services and this website will be down for some time starting today at 12:45pm CEST. Sorry guys, but the hard disk needs to be replaced. But for events like this the server runs a RAID1 array.

First status information after migration

Saturday, June 30th, 2012, 23:35 by Roi

Ok, the main virtual host jabber.hot-chilli.net and all private virtual hosts moved to the new server today. Also the website and the transport data.

“Transport data” because the transports itself do not run, yet. We need some help from Spectrum maintainers – maybe there is something basicly wrong with the new config files or Spectrum 2 is still too buggy. We will see. Until then please stay tuned and be patient – we do not want to have the transports offline for a long time, but it can take some days.

Also Prosody is having some issues on which we are working hard, especially the maintainer of Prosody, MattJ. Our server is having a lot of load, also “crazy” users icon wink First status information after migration and a Debian system which seems to create more problems with Prosody than other Linux distributions. So if the Jabber server itself is offline from time to time in the next days, we are working on it.

Upgrade to ejabberd 2.1.10

Sunday, February 12th, 2012, 12:23 by Roi

We just upgraded ejabberd to 2.1.10. Therefore the service was down for some minutes. Everything should be up and running again.